Lardex is a brand with high standards and a passion for quality. Should you not be satisfied with the condition of the product, please contact us at 0603646184 to exchange the product or receive a refund. The product returned must be unused and in a condition that can be resold. Please note that once you have received the product, you have 14 days to return it. After 14 days from the date of delivery we can no longer accept the return.